Privacy Policy

Promundial Consulting ("Promundial," "we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect information gathered through our website at www.promundial.com (the "Website").

This Policy is designed to comply with the Organic Law on the Protection of Personal Data of Ecuador (Ley Orgánica de Protección de Datos Personales, "LOPDP") and, where applicable, the European Union's General Data Protection Regulation ("GDPR") for visitors from the European Economic Area.

1. Data Controller

The data controller responsible for your personal data is:

Promundial Consulting
Website: www.promundial.com

For any data protection inquiries, please contact us through the contact form on our Website.

2. What Data We Collect

We collect personal data only when you voluntarily provide it by submitting a form on our Website. We do not use cookies for tracking or advertising, pixel trackers, web beacons, or any similar automated tracking technologies.

Information you provide through forms may include:

• Your full name
• Email address
• Phone number
• Company or organization name
• Job title or role
• The content of your message or inquiry

Information we do not collect:

We do not collect browsing behavior data, device fingerprints, IP addresses for profiling, location data, or any data through cookies, pixels, or third-party tracking scripts.

3. How We Use Your Data

We use the personal data you provide exclusively for the following purposes:

• To respond to your inquiries and communicate with you regarding our consulting services.
• To evaluate potential business engagements and provide relevant information about our capabilities.
• To comply with applicable legal obligations.

We do not use your data for automated decision-making, profiling, behavioral advertising, or any purpose beyond what is described in this Policy.

4. Legal Basis for Processing

Under Ecuadorian Law (LOPDP)

We process your personal data based on your explicit consent, which you provide when you voluntarily submit information through our forms. You may withdraw your consent at any time by contacting us.

Under the GDPR (for EEA visitors)

• Consent (Article 6(1)(a) GDPR): You provide consent when you voluntarily submit your information through a form.
• Legitimate Interest (Article 6(1)(f) GDPR): We may process your data to respond to business inquiries, where our legitimate interest does not override your fundamental rights and freedoms.

5. Data Sharing and Transfers

We do not sell, rent, or trade your personal data to third parties.

We may share your information only in the following limited circumstances:

• With our internal team members and affiliated offices across our global operations, strictly for the purpose of responding to your inquiry or evaluating a potential engagement.
• With service providers who assist us in operating the Website or managing communications, such as hosting providers, who are contractually bound to protect your data and use it only as instructed by us.
• Where required by law, regulation, legal process, or enforceable governmental request.

International Transfers

As Promundial operates across multiple countries, your data may be transferred to and processed in jurisdictions outside of Ecuador, including countries in Latin America, the United States, and the European Union.

Where such transfers occur, we take appropriate measures to ensure your data is protected in accordance with applicable data protection laws, including the use of standard contractual clauses or equivalent safeguards where required.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

Specifically:

• Contact form submissions are retained for up to twenty-four (24) months from the date of submission, unless a consulting engagement arises, in which case retention is governed by the applicable consulting agreement.
• If you request deletion of your data, we will process your request within thirty (30) days, subject to any legal retention obligations.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data.

Under Ecuadorian Law (LOPDP)

• Right of Access: You may request confirmation of whether we hold your personal data and obtain a copy.
• Right of Rectification: You may request correction of inaccurate or incomplete data.
• Right of Deletion: You may request that we delete your personal data.
• Right to Withdraw Consent: You may withdraw your consent at any time.
• Right to Object: You may object to the processing of your data.

Under the GDPR (for EEA visitors)

• Right to Restriction of Processing.
• Right to Data Portability.
• Right to lodge a complaint with a supervisory authority in your country of residence.

To exercise any of these rights, please contact us through the contact form on our Website. We will respond to your request within thirty (30) days or within the timeframe required by applicable law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

These measures include secure hosting infrastructure, restricted access to personal data, and encrypted communications where applicable. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

This Website is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it.

10. Third-Party Links

Our Website may contain links to third-party sites, such as LinkedIn. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you access through our Website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.

Your continued use of the Website after changes are posted constitutes your acceptance of the updated Policy.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us at:

Promundial Consulting
Website: www.promundial.com

You may also reach us through the contact form available on our Website.